Sheila Walthoe, Director & Business Coach, will address the following questions (and more):
• How to establish a real need rather than a perceived benefit.
• Negotiation techniques for more positive outcomes with co-workers and customers
• Overcoming the greatest obstacles
• How to more positively influence co-workers and customers for better performance
Who should attend
Top or middle managers; staff who lead other people/stakeholders either internally or externally as well as anyone with direct customer contact, whether in a sales, customer service, technology or R&D function.
About gustavkäser
MADE IN SWITZERLAND, PROVEN WORLDWIDE Established in Zurich in 1963, gustavkäser training and coaching has been tried and tested by over 1 million participants at more than 10,000 companies globally. We have local offices in over 30 countries and maintain the highest quality as well as consistency in 25 languages using only in-house, qualified trainers.